Privacy Policy | Horizein
Privacy

Privacy Policy

Last updated: September 2026

Horizein respects your privacy and is committed to protecting the personal information you share with us when using our website, quote calculator, contact forms, advertising forms, email communications or services.

Who we are

Horizein provides website design, SEO, digital marketing, lead generation and website support services to Australian businesses. You can contact us at info@horizein.com.au or 0403 917 613.

Information we collect

We may collect personal and business information when you complete a form, request a quote, contact us, book a callback, interact with our advertising, subscribe to updates or work with us as a client.

This may include your name, business name, email address, phone number, website URL, project requirements, service interests, budget information, quote selections, messages, IP address, browser details and website usage information.

How we use your information

We use your information to respond to enquiries, prepare website or SEO recommendations, provide quotes, deliver services, manage projects, improve our website, measure advertising performance, follow up on leads, send service-related communications and maintain business records.

Quote calculator and contact forms

When you use our quote calculator or contact form, the information you submit may be emailed to Horizein and stored in our website, email inbox, CRM or related business systems so we can respond to your enquiry. Please avoid submitting sensitive personal information that is not required for your project.

Cookies and analytics

Our website may use cookies, analytics tools and tracking technologies to understand website traffic, measure marketing campaigns, improve user experience and show relevant advertising. These tools may collect information such as pages visited, device type, approximate location, referral source and interactions with our website.

Advertising and remarketing

We may use platforms such as Meta, Google or other advertising networks to promote our services and measure ad performance. These platforms may use cookies or pixels to help us understand campaign results and show ads to people who have visited our website or interacted with our content.

How we share information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website, manage enquiries, deliver projects, host data, send emails, process forms, analyse website performance or run advertising campaigns. These providers are expected to handle information securely and only for the purpose of providing services to us.

Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no website, email system or online transmission method can be guaranteed to be completely secure.

Data retention

We keep personal information only for as long as needed for the purposes described in this policy, including responding to enquiries, delivering services, maintaining records, meeting legal obligations and improving our business operations.

Accessing or correcting your information

You may request access to, correction of, or deletion of personal information we hold about you, subject to any legal or business record-keeping requirements. To make a request, contact us at info@horizein.com.au.

Third-party links

Our website may link to third-party websites or platforms. We are not responsible for the privacy practices, content or security of those third-party sites.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, contact Horizein at info@horizein.com.au or call 0403 917 613.

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